Support
ABLE: Green is a hyper-local marketplace that connects growers with neighbors. Buy, sell, and swap plants safely with community-verified sellers in your area.
Contact Us
If you need help or have questions about the app, please reach out:
- Email: support@ablenmg.com
- Address: ABLE Network Media Group LLC, 4030 Wake Forest Road, STE 349, Raleigh, NC, 27609, USA
We aim to respond to all inquiries within 48 hours.
Frequently Asked Questions
How do I create an account?
Download ABLE: Green from the App Store or Google Play. You can sign up with your email address, Google account, or Apple ID (iOS). After signing up, check your inbox for a confirmation email.
How do I list an item for sale?
On the Market tab, tap the "+" icon in the top left corner. Add photos, a plant name, description, set your price and unit, and choose a meeting point. Your listing will be visible to nearby users after positive content moderation review.
How do I manage my subscription?
ABLE: Green offers a free tier and a Leader subscription. To manage your subscription, go to your device's subscription settings:
- iOS: Settings → Apple ID → Subscriptions
- Android: Google Play Store → Payments & subscriptions → Subscriptions
How do I delete my account?
Go to Profile → Edit Profile → Delete Account. This will permanently remove your profile, listings, and messages. If you have an active subscription, please cancel it separately through your device's subscription settings before deleting your account.
How do I report inappropriate content?
You can report any listing, post, garden, or user profile using the report button (flag icon) available on each item. All reports are reviewed promptly by our team.
Troubleshooting
The app is not loading or crashes on startup
- Ensure you have a stable internet connection.
- Update the app to the latest version from the App Store or Google Play.
- Restart your device and try again.
- If the problem persists, contact us at support@ablenmg.com with your device model and OS version.
I am not receiving a confirmation email
- Check your spam or junk folder.
- Make sure you entered the correct email address.
- Wait a few minutes and try again.
My location is not working
- Ensure location permissions are enabled for ABLE: Green in your device settings.
- Check that location services (GPS) are turned on.
- Try restarting the app.